TERMS OF SERVICE

Last updated: September 14, 2026

Welcome to Vitalia Santé.

These Terms of Service govern your access to and use of our website and the purchase of products from our online store.

By visiting our website, placing an order, or purchasing a product, you agree to these Terms of Service.

1. General Conditions

You must be legally capable of entering into a binding contract in your country or jurisdiction to purchase from our website.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone where legally permitted.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, quantities, prices, and other information displayed on our website are accurate.

However, packaging, appearance, ingredient information, or product specifications may occasionally change.

Always refer to the physical product label before use.

Images displayed on the website may differ slightly from the actual product due to screen settings, packaging updates, photography, or manufacturing changes.

3. Dietary Supplements

Our dietary supplements are intended to be used according to the instructions displayed on the product label.

Results may vary between individuals.

Statements regarding our products should not be interpreted as guarantees of specific physical, athletic, health, or performance results.

Our products are not a substitute for a balanced diet, healthy lifestyle, professional medical advice, or appropriate training.

4. Orders

When you place an order, you confirm that the information you provide is accurate and complete.

We reserve the right to cancel or refuse an order where we reasonably suspect:

fraud or unauthorized payment activity; incorrect pricing; stock errors; misuse of promotional offers; or any violation of these Terms.

If an order is cancelled after payment has been collected, the applicable amount will be refunded.

5. Prices

Prices displayed on our website are shown in the currency indicated during checkout.

Applicable taxes, customs duties, import charges, or delivery fees may be added where required.

Prices may change at any time without prior notice.

A price change will not affect an order that has already been accepted and confirmed.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

Payments are processed through secure third-party payment processors.

Vitalia Santé does not directly store complete payment card information.

7. Shipping

We aim to prepare and dispatch orders as quickly as reasonably possible.

Estimated shipping times are provided for guidance only and are not guaranteed unless explicitly stated otherwise.

Delivery delays caused by carriers, customs authorities, weather events, incorrect customer information, or circumstances outside our reasonable control may occur.

Where tracking is available, customers will receive tracking information after dispatch.

8. Customs and Import Duties

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

Customers are responsible for ensuring that products ordered from our website may legally be imported into their destination country.

9. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Nothing in these Terms limits any mandatory consumer rights that apply under local law.

10. Promotions and Discount Codes

Promotional codes may be subject to additional conditions.

Unless otherwise stated, discount codes cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to cancel promotions where fraud, misuse, or technical errors occur.

11. Accuracy of Information

We may correct errors, inaccuracies, or omissions on the website at any time.

This includes information relating to pricing, availability, descriptions, shipping, promotions, and product details.

12. Third-Party Services

Our website may contain links to third-party websites, applications, payment services, or other external platforms.

We are not responsible for the content, security, availability, or privacy practices of third-party services.

13. Intellectual Property

All Vitalia Santé branding, content, designs, graphics, product photography, packaging elements, copywriting, and other proprietary materials may not be reproduced or commercially exploited without authorization.

14. Limitation of Liability

To the maximum extent permitted by law, Vitalia Santé shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer law.

15. Indemnification

Where permitted by law, you agree not to hold Vitalia Santé responsible for losses resulting from your misuse of the website, violation of these Terms, or unlawful use of our products.

16. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page with the updated revision date.

17. Governing Law

These Terms are governed by the laws of [COUNTRY / STATE / JURISDICTION], without limiting any mandatory consumer protections available to you under applicable law.

18. Contact

For questions regarding these Terms:

Vitalia Santé
[LEGAL COMPANY NAME]
[BUSINESS ADDRESS]
[SUPPORT EMAIL]